Data Deletion Instructions

Sign in and go to Settings → Disconnect Instagram. This immediately deletes the access token, your imported posts and their saved images, comment history, auto-reply and AI prompt settings, and keyword-DM rules. Auto-replies and DMs stop at once. It can’t be undone.

Open the Instagram app → tap your profile → Menu → Settings and privacy → Website permissions (or Apps and websites) → Chropton → Remove access. Meta also lets you do this from instagram.com/accounts/manage_access. This immediately invalidates the access token Chropton was using — we can no longer read your profile/posts/comments or send anything on your behalf, starting right away. Instagram also notifies Chropton when you do this, and we delete the stored data for that account automatically. If you ask Meta to have Chropton delete your data, that request is handled automatically too, and Meta gives you a confirmation code you can check on our deletion status page.

Email info@lunarglobaltechnologies.com from the email address on your Chropton account with the subject “Data deletion request.” We’ll verify it’s you and then permanently delete your entire Chropton account — including the login itself, which steps 1 and 2 leave in place — and everything tied to it: your connected Instagram account’s profile data and access token, imported posts, saved screenshots, comment history, auto-reply and AI prompt configuration, and keyword-DM rules. This is done within 30 days, and we’ll email you to confirm once it is.

Billing records may be retained longer where we’re legally required to keep them for accounting or tax purposes, and we may keep de-identified/aggregated information that no longer identifies you. Everything else described in step 3 is deleted, not just deactivated.